1. Information We Collect
We collect information you provide directly to us when you:
- Submit a contact or booking form on our website
- Call or text us at (908) 404-8073
- Email us at enjayimprovements@gmail.com
- Interact with our AI receptionist (powered by Jobber)
- Sign up for email communications
The types of information we may collect include your name, phone number, email address, home address, and details about the services you are requesting.
2. How We Use Your Information
We use the information we collect to:
- Schedule and provide handyman services
- Respond to your inquiries and service requests
- Send appointment confirmations, reminders, and follow-ups
- Send promotional emails or text messages about our services (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
3. Phone & Text Communications
By providing your phone number, you consent to receive calls and/or text messages from Enjay Improvements regarding your service requests, appointments, and promotions. Message and data rates may apply.
You may opt out of text communications at any time by replying STOP to any text message. To opt out of calls, contact us directly at enjayimprovements@gmail.com.
4. AI Receptionist
We use an AI-powered receptionist service provided by Jobber to handle incoming inquiries. When you interact with our AI receptionist, your conversation may be recorded and processed to fulfill your service request. This information is handled in accordance with Jobber's privacy policy, available at getjobber.com/privacy-policy.
5. Email Marketing
If you opt in to receive marketing emails, we may send you updates, promotions, and news about Enjay Improvements. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.
6. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Jobber — our business management and AI receptionist platform
- Service providers — who assist us in operating our website and conducting our business, under strict confidentiality agreements
- Legal authorities — if required by law or to protect our rights
7. Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at enjayimprovements@gmail.com or call (908) 404-8073.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: enjayimprovements@gmail.com
- Phone: (908) 404-8073
- Service area: Monmouth County, New Jersey